Privacy Policy

1. Overview

EmulatorHub.dev ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our emulation software and related services.

This policy applies to all EmulatorHub software, websites, and services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

• Contact our support team
• Subscribe to newsletters or updates
• Participate in community forums
• Submit bug reports or feedback
• Create user accounts (if applicable)

Automatically Collected Information

Our software may automatically collect limited technical information to ensure functionality and improve performance:

Data Type	Purpose	Retention
System specifications	Compatibility optimization	Anonymous aggregation
Performance metrics	Software improvement	30 days
Error logs	Bug fixing and stability	90 days
Usage statistics	Feature development	Anonymous aggregation

Information We Don't Collect

We explicitly do not collect:

• Personal files or game content on your device
• Browsing history outside our software
• Passwords or login credentials for other services
• Financial information (unless you make purchases)
• Biometric or sensitive personal data

3. How We Use Information

We use collected information for the following purposes:

Service Provision

• Delivering and maintaining our emulation software
• Providing customer support and technical assistance
• Processing and responding to your inquiries
• Authenticating users and preventing unauthorized access

Service Improvement

• Analyzing usage patterns to enhance software performance
• Identifying and fixing bugs or compatibility issues
• Developing new features based on user needs
• Optimizing software for different hardware configurations

Communication

• Sending important updates about our software
• Notifying you of security updates or patches
• Responding to support requests or feedback
• Providing newsletters (with your consent)

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in:

• Cloud hosting and infrastructure services
• Analytics and performance monitoring
• Customer support platforms
• Email communication services

These providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure protocols for all data transmission
• Regular security audits and penetration testing
• Access controls and authentication systems
• Network security and firewall protection

Organizational Measures

• Limited access to personal data on a need-to-know basis
• Regular security training for our team
• Incident response procedures and monitoring
• Third-party security assessments

6. Data Retention

We retain information only as long as necessary for the purposes outlined in this policy:

Data Category	Retention Period	Reason
Support communications	3 years	Customer service and legal compliance
Technical logs	90 days	Troubleshooting and security monitoring
Analytics data	Anonymized permanently	Product improvement and research
Account information	Until deletion requested	Service provision

When retention periods expire, we securely delete or anonymize the information. You may request earlier deletion of your personal data subject to legal and operational requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Universal Rights

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications

GDPR Rights (EU/UK)

• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Automated decisions: Opt-out of automated decision-making

CCPA Rights (California)

• Know: Information about data collection and use
• Delete: Request deletion of personal information
• Opt-out: Opt-out of sale of personal information
• Non-discrimination: Equal service regardless of privacy choices

8. Cookies & Tracking

Our software and website may use cookies and similar technologies:

Types of Cookies

• Essential: Required for basic functionality
• Analytics: Help us understand usage patterns
• Preferences: Remember your settings and choices
• Performance: Monitor and improve software performance

Managing Cookies

You can control cookies through:

• Browser settings and preferences
• Our software privacy settings
• Opt-out tools provided by analytics services
• Third-party privacy tools and extensions

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we discover that we have collected personal information from a child under 13, we will:

• Delete the information immediately
• Not use the information for any purpose
• Not disclose the information to third parties
• Notify parents or guardians if possible

If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• European Commission adequacy decisions
• Standard contractual clauses
• Certification schemes and codes of conduct
• Binding corporate rules where applicable

We work only with service providers who demonstrate appropriate safeguards for international data transfers and comply with applicable data protection laws.

11. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Provide notice through our software or website
• Send email notifications for significant changes (if you've opted in)
• Provide prominent notice for material changes affecting your rights

Your Continued Use

Your continued use of our services after changes become effective constitutes acceptance of the updated policy. If you disagree with changes, you may:

• Stop using our services
• Contact us to discuss your concerns
• Exercise your data deletion rights where applicable

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us below.

Supervisory Authority

If you're located in the EU/UK and have concerns about our data practices that we haven't resolved, you have the right to lodge a complaint with your local data protection authority.

What to Include in Your Request

To help us process your request efficiently, please include:

• Your full name and contact information
• Description of your privacy concern or request
• Any relevant account information or reference numbers
• Preferred method of response